big switch off new deadline

The Big Switch Off Has Been Postponed to 2027

BT has rescheduled their PSTN End of Life from December 2025 to January 2027

The Public Switched Telephone Network (PSTN) has been the backbone of the UK’s communication infrastructure for over a century. However, with the rapid advancement of digital technology, the time has come for the UK to say goodbye to this once revolutionary technology.

BT’s Big Switch Off, originally planned for 2025, has now been postponed to January 2027. This delay provides businesses and individuals with more time to prepare for the transition to digital communication services.

The Reason for the Switch Off

The decision to switch off the PSTN is driven by several factors. Firstly, the infrastructure is ageing and maintaining it is becoming increasingly challenging and costly. Secondly, digital services like VoIP offer superior quality, greater functionality and are more cost-effective in the long run. But, as with many major national changes, the preparation to achieve this mass transition requires a lot of new infrastructure, funding and public cooperation. All these factors combined meant BT’s original 2025 deadline proved to be unachievable so, in the public’s best interest, it has been postponed to 2027.

The Impact of the Delay

The postponement of the switch off to January 2027 provides extra time for businesses, especially small and medium-sized enterprises, to make the necessary adjustments. Meaning, if you haven’t already made the switch, you now have more time to shop around for the ideal VoIP package or alternative method (e.g. SoGEA) for your business. However, it is crucial that businesses don’t become complacent. This extra time is a blessing, but the result will still be the same – if you don’t prepare for the switch off, your analogue phoneline will not work after January 2027.

How Can Logic Help You?

With a wealth of experience in telecommunications and a large portfolio of happy clients, Logic Communications are your top choice for speedy, reliable and affordable VoIP services. Our Logi-Flow cloud-based phone system for business has been especially popular for businesses of all fields, all sizes – from small, single-office companies to large multi-site organisations.

“We’re not missing calls. It’s easy for people to answer messages. We’ve got a better system where we can transfer within each department.” – Fay Walton, Office Manager at Appleby Creamery

Read our latest Logi-Flow client case studies.

The big switch off is a significant milestone in the UK’s communication history. With the PSTN and ISDN End of Life now postponed to January 2027, there’s ample time for everyone to prepare for this exciting new chapter in the telecommunications world. Get in touch to find out more.

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